Terms & Conditions

Numat Group Limited – Terms and Conditions of Trade.

1. About These Terms

These Terms & Conditions govern your purchase of products from Numat Group Limited (NZBN: 9429030951723) trading as NumatAGRI through our website https://numatagri.co.nz/. By placing an order, you agree to these terms.

2. Contact Information

Numat Group Limited
Address: 6b T Y Duncan Road, Oamaru, 9494, New Zealand
Phone: 0800 686 119
Email: info@numat.co.nz

3. Products & Services

We sell agricultural rubber mats and Agri Construction products including kitset sheds and building project materials. All products are physical goods shipped to your address.

4. Pricing & GST

All prices displayed on our website are in New Zealand Dollars (NZD) and exclude GST unless otherwise stated. GST will be added at checkout.

We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Payment

Accepted Payment Methods: Credit card (Visa, Mastercard, American Express), debit card, bank transfer, EFTPOS, Farmlands card, Ruralco card, and cash (in-person at our offices only).

When Payment is Taken: For online purchases, payment is charged at the time of order. For phone or email orders, payment is on invoice or by card as arranged. For larger jobs (installation/building projects), a deposit is required with the balance payable as outlined in your project proposal.

All payments must be made in full before goods are dispatched unless alternative credit arrangements have been approved in writing.

6. Shipping & Delivery

Delivery Timeframes: Orders placed before 2:00 PM (if in stock) will be dispatched the same day. Otherwise, they will be dispatched the next business day. Allow 4-7 business days for delivery within New Zealand.

Shipping Costs: Free shipping on orders over $5,000 NZD. For orders under this amount, freight charges are determined at the time of order and displayed at checkout.

Rural Delivery: We deliver to rural addresses. Extra charges apply (shown at checkout) and delivery may take an additional 1-2 business days.

Large/Oversized Items: Kitset sheds and building project materials are delivered by freight company unless arranged otherwise directly with the customer.

Couriers Used: Post Haste, Mainfreight, Fenco, Brosnans, McKenzie Supplies, Booths.

Tracking: Tracking information will be specified at the time of order if requested. If not provided, please call our support line for updates.

7. Risk & Ownership

Risk of loss or damage to goods passes to you upon delivery. Ownership of goods remains with us until payment is received in full.

Once delivered, you must inspect goods immediately and notify us within 7 days of any damage, defects, or missing items.

8. Warranties & Consumer Rights

Consumer Guarantees Act: Your rights under the Consumer Guarantees Act 1993 cannot be excluded. Goods must be of acceptable quality, fit for purpose, and match their description.

Product Warranties: Some products come with manufacturer warranties. Warranty details (where applicable) are listed on our website for each product.

Kitset Sheds: The cladding and iron components carry manufacturer warranties as specified.

Building Projects: For installation and building work, statutory defects liability applies under the Building Act 2004 for a period of 12 months from completion.

Warranty Exclusions:

Warranties do not cover: damage from misuse or improper installation; normal wear and tear; modifications made by the customer; damage from animals or livestock; failure to follow care instructions; or acts of God (lightning, earthquakes, floods, etc.).

9. Faulty or Defective Products

If you receive a faulty or defective product, please contact us immediately at info@numat.co.nz or 0800 686 119. You must provide proof of payment and a photo of the defect.

We will assess the issue and, if the product is genuinely faulty, arrange for repair, replacement, or refund at our discretion. Return shipping for proven faulty goods is free.

10. Limitation of Liability

To the maximum extent permitted by law, our liability for any claim is limited to the purchase price paid for the relevant goods.

We are not liable for indirect, consequential, or special losses including lost profits, business interruption, or loss of data.

11. Privacy

We collect and use your personal information in accordance with the Privacy Act 2020. Your information is used to process orders, communicate with you, and improve our services. We do not sell your information to third parties.

12. Dispute Resolution

If a dispute arises, we will work with you to resolve it fairly. If we cannot resolve the matter through negotiation, either party may refer the dispute to mediation before taking legal action.

13. General

These Terms & Conditions are governed by New Zealand law. We may update these terms from time to time by posting changes on our website.

If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder of these terms will continue in full effect.

For questions about these Terms & Conditions, please contact us at info@numat.co.nz or 0800 686 119.